Customer Care

As a team we are hugely passionate about improving the lives and treatment outcomes for patients across the globe with our point of care testing devices. Working with our B2B partners to ensure the products they receive from us are robust and allow for fast and accurate diagnosis every time.

Although as an OEM developer and manufacturer, we are a stage away within the supply chain, we see the patient as our ultimate end customer. We strive to work very closely with our B2B partners to ensure the service we provide to them allows for a first-class diagnosis platform for their patients. We provide our customers with robust follow up and maintenance packages to ensure our assays and Agilis Reader give the patient the fast and accurate diagnosis they deserve, without exception.

Find out more about our team’s experience and our quality assurance here.